Privacy policy

Last updated: September 23, 2026

This Privacy Policy explains how DDP Elite USA ("we", "us", "our") collects, uses and shares your personal information when you visit or buy from ddpeliteusa.com (the "Site"). It applies to customers in the United States and internationally.

Information we collect

Information you give us: name, email, phone number, billing and shipping address, company or practice name, and messages you send us.
Order information: products purchased, order history and payment details. Payments are processed by Shopify and its payment partners; we do not store full card numbers.
Device and usage information: IP address, browser type, pages viewed, referring site and similar data collected through cookies, pixels and similar technologies.

How we use your information

To process, ship and support your orders, returns and quote requests
To communicate with you about your orders and account
To send marketing emails if you opt in (you can unsubscribe at any time)
To prevent fraud and keep the Site secure
To analyze and improve the Site, our products and our advertising
To comply with legal and tax obligations

How we share your information

We do not sell your personal information for money. We share it only with service providers that help us run our business, including:

Shopify (our e-commerce platform) and payment processors
Shipping carriers and customs brokers
Analytics and advertising partners such as Google and Meta
Authorities, when required by law or to protect our rights

Cookies and advertising

We use cookies to keep your cart working, remember your preferences, measure site performance and show relevant ads. You can control cookies through your browser settings and any cookie banner shown on the Site. To opt out of personalized ads, visit Google Ad Settings or optout.aboutads.info.

Your rights

Depending on where you live (for example California, other US states, the EU/EEA, or the UK), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of targeted advertising. To make a request, email sales@ddpeliteusa.com. We will verify your identity and respond within the time required by law. We will not discriminate against you for exercising your rights.

If you are in the EU/EEA or UK, we process your data to perform our contract with you, to meet legal obligations, for our legitimate business interests, or with your consent. You may also lodge a complaint with your local data protection authority.

International transfers

We are based in the United States. If you order from outside the US, your information will be transferred to and processed in the United States and other countries where our service providers operate.

Data retention

We keep order records for as long as needed for accounting, tax and legal purposes, and other data only as long as needed for the purposes above.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Children

The Site is intended for professionals and adults. We do not knowingly collect information from children under 16.

Changes

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

Contact

DDP Elite USA, 8350 NW 66th Street, Miami, FL 33166, USA
Email: sales@ddpeliteusa.com · Phone: +1 (305) 905-1732